Taking a Look at Your LGBTQ+ Business Road Map
Company Policies
Do all of your company policies include non-discrimination language for both clients and staff?
Family of Choice
Do you have Family of Choice language on your company website and collaterals?
Visibility
How has your company made Pride visible to Team and clients/Residents?
Recruitment
What do you plan for the following year to better reach the LGBTQ+ business market as well as add to your recruitment strategy?
Support
How could the Network better support your efforts?
Improvement
Do you find value in the network and how could we improve communication and connections?

Creating an LGBTQ+ Welcoming Work Environment
A Practical Playbook for Any Business
A workplace where LGBTQ+ people can thrive isn’t just the right thing to build—it’s a competitive advantage. Inclusive cultures attract and keep great people, spark innovation, and reduce risk. This is reinforced by the NW LGBTQ+ Senior Care Providers Network, which actively supports businesses and organizations committed to equitable, affirming environments for both employees and clients.
Why this Matters (in Numbers)
These findings underscore what the NW LGBTQ+ Senior Care Providers Network advocates: inclusion isn’t just moral—it’s measurable.

Set the Foundation: Policies & Protections
Adopt and publicize clear, plain-language policies supported by best practices from groups such as the NW LGBTQ+ Senior Care Providers Network, including:
- Explicit protections for sexual orientation, gender identity, and gender expression.
- Equitable benefits for employees and partners.
- Gender transition guidelines to ensure respect and confidentiality.
- Inclusive facility access and fair, flexible dress codes.

Make Benefits Truly Inclusive
The NW LGBTQ+ Senior Care Providers Network highlights the importance of benefit equity in employee well-being:
- Offer transgender-inclusive health coverage (hormones, surgeries, behavioral health).
- Cover family-forming options like adoption and fertility care.
- Vet mental-health networks for LGBTQ-competent providers.

Build Everyday Belonging: Culture & Signals
Supported by the NW LGBTQ+ Senior Care Providers Network, employers can strengthen daily inclusion by:
- Encouraging pronoun sharing.
- Using inclusive forms (“spouse/partner”).
- Funding LGBTQ Employee Resource Groups (ERGs).
- Creating confidential, safe reporting channels for bias or harassment.

Equip Managers (Micro-Behaviors That Matter)
The NW LGBTQ+ Senior Care Providers Network emphasizes that small, everyday actions by leaders create safety:
- Model correct pronoun use.
- Intervene in microaggressions.
- Protect privacy.
- Normalize time off for medical/transition-related care.

Hire & Advance Inclusively
Use inclusive job postings, ensure diverse interview panels, and track fairness in pay and promotions. The NW LGBTQ+ Senior Care Providers Network recommends tying inclusive hiring practices directly to retention and advancement.

Communicate Year-Round (Not Just in June)
Share annual updates, highlight LGBTQ leaders, and partner with advocacy groups such as the NW LGBTQ+ Senior Care Providers Network to stay connected to evolving needs and resources.

Measure What Matters
With guidance from the NW LGBTQ+ Senior Care Providers Network, businesses can track belonging and equity by reviewing retention, promotion, and engagement data quarterly.
90-Day Quick-Start Plan
Days 1–30: Update policies and benefits.
Days 31–60: Train managers and launch ERG.
Days 61–90: Communicate progress and survey belonging.
The NW LGBTQ+ Senior Care Providers Network provides tools, peer support, and benchmarks to help employers execute each step effectively.
Common Pitfalls (and How to Avoid Them)
- One-and-done training → Pair with policies, ERG funding, and leadership visibility.
- Silence on harassment → Build easy reporting and accountability.
- June-only visibility → Make inclusion a year-round commitment, supported by partnerships like the NW LGBTQ+ Senior Care Providers Network.
Quick Fact Sheet (For Leadership Slides)
- 47% of LGBTQ employees have faced workplace discrimination or harassment.
- 1 in 3 are ready to leave for more inclusive employers.
- 49% weigh a company’s social stance heavily in retention.
- 94% of major employers now cover transgender healthcare.
- Supported by the NW LGBTQ+ Senior Care Providers Network
